Returns & Exchanges

Due to the perishable nature of our meal products, we cannot accept physical returns; however, we are committed to ensuring your satisfaction if your order arrives damaged or incorrect.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, immediately check your package for any signs of damage or temperature compromise to ensure the meals are safe for consumption.

• 2.
  Document Issues

  If there is an issue with your order, please take clear photos of the packaging and the specific items in question as evidence for our support team.

• 3.
  Contact Support

  Email our customer service team within 24 hours of delivery with your order number and the photos you captured to initiate a resolution.

• 4.
  Receive Resolution

  Our team will review your claim and issue a replacement shipment or store credit for any verified damaged or missing items.